Spare Parts Service
At a comparable machine quality, what has made EFFETI products a favourite choice of many customers in Italy over the years is the after sales service. For EFFETI customers service quality weights, when choosing our products, as much as the quality and price of the product itself.
For this reason EFFETI has set up two types of after sales service for its customers over the years:
1. Service agreement: it provides, in accordance with the customer, for a routine maintenance package accompanying the power generators in the years after its purchase. This type of service includes planned maintenance, service, oil change, filters, exclusively with OEM spare parts. Good maintenance on a product that is supposed to operate for many hours, such as in the case of GPUs used in airports, guarantees long machine life.
2. On-Demand Service: in case of an unexpected problem Effeti is always able to respond very quickly, being able to intervene at the customer’s site wherever it is.
As most of the key components that make up the generator are manufactured in-house, each Effeti technician, having a thorough knowledge of the product, is able to specifically look into the problem and solve all sorts of issues that may arise at any time with our power generators. In addition, because all key components of the generators are manufactured in-house, we always have a well-stocked warehouse of original spare parts and are able to intervene, if necessary, within a very short time.